Community Guidelines & Rules
Creating a safe and respectful environment for all
These guidelines ensure that Africa Sojourners of Hope (ASOH) maintains a safe, respectful, and effective environment for our beneficiaries, volunteers, donors, and staff. All participants in ASOH programs and activities are expected to adhere to these rules.
Respect: Treat everyone with dignity regardless of background
Integrity: Act honestly and transparently in all dealings
Compassion: Show empathy and care for vulnerable communities
Excellence: Strive for the highest quality in all programs
Zero tolerance for abuse or exploitation
Mandatory background checks for all volunteers
Clear reporting mechanisms for concerns
Child protection training for all staff
Attend all scheduled training and orientations
Maintain confidentiality of beneficiary information
Report concerns or incidents immediately
Dress appropriately and professionally
Active engagement in program activities
Punctuality and regular attendance
Cooperation with staff and fellow participants
Respect for program materials and facilities
Prohibited Conduct
✗Any form of discrimination, harassment, or bullying
✗Physical, emotional, or sexual abuse
✗Substance abuse during program activities
✗Theft or misuse of organizational resources
✗Unauthorized sharing of beneficiary information or images
✗Engaging in political or religious proselytizing
✗Accepting personal gifts or favors from beneficiaries
Photography and Social Media
When sharing content featuring ASOH activities, beneficiaries, or programs:
- Always obtain written consent before photographing or filming beneficiaries
- Protect the dignity and privacy of individuals in all images
- Avoid images that could stigmatize or harm beneficiaries
- Use first names only or pseudonyms when sharing stories
- Tag ASOH in social media posts to help us amplify our message
Conflict Resolution
If conflicts arise, we encourage open communication and respectful dialogue. Our conflict resolution process includes:
- Direct communication between parties involved
- Mediation by program coordinators if needed
- Formal grievance procedures for serious concerns
- Confidential reporting mechanisms
Consequences of Violations
Violations of these rules may result in:
- Verbal or written warnings
- Temporary suspension from programs
- Permanent removal from ASOH activities
- Legal action in cases of serious misconduct
Reporting Concerns
If you witness or experience violations of these rules, please report immediately:
Email: info@asoh.co.ke
Phone: +254 728 633 625
All reports will be treated confidentially and investigated promptly.
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