Privacy Policy
Your privacy is important to us
Last Updated: December 2024
1. Information We Collect
Africa Sojourners of Hope (ASOH) collects the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you donate, volunteer, or contact us
- Payment Information: Credit card or payment details for donations (processed securely through third-party payment processors)
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited
- Communications: Records of your correspondence with us
2. How We Use Your Information
We use your information to:
- Process donations and issue tax receipts
- Communicate about our programs, events, and impact stories
- Respond to inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Send newsletters and updates (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Third-party vendors who help us operate our website and process donations
- Legal Requirements: When required by law or to protect our rights
- Partners: With your explicit consent, for collaborative programs
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
10. Contact Us
For questions or concerns about this privacy policy or your data, contact:
Email: info@asoh.co.ke
Phone: +254 728 633 625
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